Tuesday, July 5, 2011
So I realize that it is now actually the 5th day of July, but Ima wish you all (and by all I do mean my one follower Jack as my other follower apparently dumped me lol) a Happy 4th anyway. The reason I am so late in writing this blog is A: I worked today :/ and B: In a burst of patriotism, I decided to make a playlist full of "I love America Songs", and came to the shocking realization that I had a total of 5 patriotic songs on my iPod. This is unacceptable, so I've been scouring the internet for songs that would make me all proud inside. Turns out, most of them just make me cry, but it was fun and kind of cleansing nonetheless. I thought I would share one I came across that became an instant favorite...partly because of the fantastically timed video that accompanied it. It's called "The Fighting Side of Me" by Merle Haggard, and it's essentially a very sweet and innocent way of saying--America is the greatest country on Earth, and if you can't see that, then you are free to leave, as America is a FREE country. There are many people who would die for what we have, and it is because so many have died for our sake that we are able to enjoy it. I am so proud to be an American, and I love this day we have every year to take a minute and thank all those who make or have made this country what it is. Happy 4th to you all.
Sunday, July 3, 2011
- Upselling. Nobody enjoys this interaction between customer and employee except for the crazy Cinemark execs. The customers just get annoyed, and we feel stupid doing it...and sometimes guilty when we upsell to the already large--excuse me--calorically challenged customers. We should be downselling these individuals for their own good.
- Customers who seem to believe (while somewhat flattering) that I am all knowing and have the power to read their minds. This is an erroneous assumption, one that makes my life difficult in countless ways. I think people have just forgotten how to communicate all together (thank you internet).
- Smelling like popcorn ALL the time, and having dreams about it when I'm too lazy to shower before bed.
- The spotty mics in box office that require me to be both a mind and lip reader. "I'm sorry sir could you please repeat that?" "No...I'm sorry could you please repeat that into the mic?" "Sir, the mic is not up in the marquee nor in your date's cleavage..." "Sir, if you don't speak up, you will be getting Monte Carlo tickets--no refunds or exchanges allowed."
- Self-serve. For those of you I work with, these needs no explanation. I mean really whoever thought that this set up was a good idea has clearly not observed humans for very long. People just don't know how to handle the stress of filing up their own drink with so many flavors and cups to choose from. It never ceases to be messy, and is always a burden.
This is self seve on any given day...bane of my existence.
- Customers who complain about prices. Do I feel bad that Cinemark is raping you? Yes, but don't complain to me at till when all the while you could have looked up and added up the total in your head, and the fact that you now owe $40,000 would not be such a shock. Also, I don't make the prices. I just deal with idiots like you. Sorry.
- In relation to #6 comes this lovely bit known as douchey customers. "Sir, I'm sorry that you are embarrassed that you couldn't read the clearly marked label that reads LARGE ICEE CUP, and I'm sure you probably had a bad day at work, and your girlfriend dumped you, but I do not get paid enough to deal with your crazy, so please just pay and leave. Also, I am downsizing you because you are fat and do not need that much soda. Enjoy your show!"
- People who talk on their phones while trying to make a purchase at the same time. It makes me feel unimportant, and lowers my self esteem.
- The commercials that play on an endless 15 minute loop, including, but not limited to, some of the most annoying songs ever devised by man that will stay in your head for the rest of eternity.
- My CRAZY general manager who did not, until about 7 months ago, officially know my name, who cares only about his audit score and nothing else, and who loves buying cheap crap that breaks which forces him to buy new crap only a few weeks later...
On a more positive note, I work with some pretty freaking awesome people who are the only reason I don't stick my head in the pizza oven each and every day...thanks to those of you who keep me alive and sane. You are all fabulous. One day we will all find new jobs that appreciate us and have NOTHING to do with popcorn.
|Oh, I have sooo been there penguins.|